Jay Echols' Resume

Professional Experience

Jan 2022 - Present

Implemented over 10 new features, driving a 25% increase in user engagement and positive user reviews
Managed and delivered over 20 app updates to App Store Connect, achieving a flawless 100% approval rate and ensuring seamless user experience with timely releases
Resolved over 10 critical issues in Xcode, reducing app crashes by 10% and improving overall app stability
Refactored over 6 custom VIPER modules to integrate native system components, improving code maintainability and adhering to platform standard

Software Developer II

Aug 2020 - Jan 2022

Engineered and maintained .NET Core microservices to optimize call center operations handling 1,000+ daily requests
Increased team productivity by 25% by streamlining API workflows with advanced Postman documentation techniques
Designed and led a 6-month C# training program for the IVR team, mentoring developers to transition into full-stack

Software Developer/Instructor

Feb 2020 - Jan 2022

Developed and delivered comprehensive lessons on C#, Web APIs, and .NET Core/.NET 6, achieving 98% course completion rate among adult students
Provided personalized mentorship to over 110 students, helping them overcome challenges and achieve their academic and professional goals
Communicated complex technical concepts to a diverse audience, earning a 95% satisfaction rating in course evaluations

Junior Developer

Feb 2020 - Jan 2022

Solely developed a Training Log app for 5+ internal teams using Blazor Framework and Windows Authentication
Improved internal portals by adding an admin page to manage quote expiration dates, streamlining workflows and ensuring accurate data handling, using Azure DevOps and TFS
Collaborated closely with Product Owners to refine user stories and tasks, ensuring alignment with business goals and user needs